Melissa S. Norden

Prior to her appointment as Executive Director at Bottomless Closet, Melissa worked at The American Society for the Prevention of Cruelty to Animals (ASPCA) for 13 years, where she was most recently Senior Vice President, Chief of Staff and General Counsel in the Office of the President.  She helped found New Yorkers for Clean Livable and Safe Streets (NYCLASS), a nonprofit dedicated to phasing out New York City carriage horses.  Prior to joining the ASPCA, Ms. Norden served as counsel to Madison Square Garden, where she collaborated with the management of the New York Knicks, the New York Rangers and the New York Liberty on the Madison Square Garden Cheering for Children Foundation, raising funds for after-school programs for at-risk urban youth.  Melissa is a member of the board of directors of Life Vest Inside, a former member of the board and a current member of the Tufts Lawyers Association (TLA), the Tufts Non-Profit Group, the Tufts Women’s Group and the Non-Profit Committee of the American Corporate Counsel Association, as well as a former member of the Committee on Non-Profit Organizations of the Association of the Bar of the City of New York.  Melissa received her Bachelor of Arts from Tufts University, where she was named to the Dean’s List with a double major in American History and Spanish.  She has been an alumni interviewer for Tufts University for 20 years.  She earned her Juris Doctor from Brooklyn Law School where she was on The Journal of Law and Policy and received numerous awards for academic achievement.  Melissa was admitted to the New York State Bar in 2000. Contact


Emily Carter

Program Coordinator

Looking to combine her interests in both fashion and social services, Emily Carter joined Bottomless Closet in 2013 as a Tuesday evening volunteer. As a volunteer, she co-chaired the Emerging Leaders, helping to cultivate a new generation of young professionals and planning fundraisers and community outreach events to spread the word about Bottomless Closet’s mission and programming. She joined the staff as Program Coordinator in September. Emily schedules all client appointments and maintains relationships with referral partners. Emily is currently studying to obtain her Masters in Social Work from Fordham University, and she also interns with SCO Family of Services in Brooklyn. Contact


Carol Costello

Volunteer Manager

Carol Costello joined Bottomless Closet in January 2017 as the Volunteer Manager, overseeing all aspects of the volunteer program, including recruitment, training, retention, programing,  and supervision of volunteer functions.  Drawn to Bottomless Closet by its mission of empowering women, Carol brings over 15 years of experience in volunteer management to her position.  She was the Volunteer Director for 11 years at CASA* for Children of Essex County NJ (*Court Appointed Special Advocates), and prior to that, managed a volunteer based writing program in her public school district.  She holds a BA in Sociology from the University of Illinois, and a JD from Loyola University of Chicago, School of Law.  In her previous legal career, Carol worked as in house attorney for a transit authority and as a judicial law clerk.  Carol has volunteered for a number of organizations over the years and currently volunteers as a cook for a soup kitchen in her community.  She lives with her family in Montclair, NJ. Contact


Gineyda Diaz

Operations Director

After a stint as an administrative intern, Gineyda Diaz joined the staff of Bottomless Closet in 2007. Gineyda is in charge of both inner space and cyberspace: she manages Bottomless Closet’s office space, vendors and donors as well as our online space and guarantees that all Bottomless Closet communications are consistent with brand. Gineyda makes sure that our website and other social networking sites with a Bottomless Closet presence are up-to-the-minute and provide an accurate view of the organization. Gineyda has grown with the organization and looks forward to bolstering the Bottomless Closet brand for years to come. Gineyda holds a Bachelor in Science from Syracuse University. Contact


Lakiesha Johnson

Program Coordinator

Lakiesha became the Administrative Associate in 2009. As a former client, she went from being a public assistance recipient to a non-profit professional. Along the way she earned her GED, Associates Degree and finally a Bachelor’s Degree in Business Management. Lakiesha now serves as the Client Services Coordinator ensuring that each client who walks through our doors receives the highest quality of service. She excels at drawing out the personalities and personal stories of each of our clients. Contact

Valentine Louis, Office Coordinator

Valentine Louis

Volunteer Coordinator

Valentine Louis came to Bottomless Closet in the Fall of 2014 as a temporary receptionist. She was impressed by the client stories and the camaraderie between staff and volunteers and left each night feeling inspired and energized. In the Spring of 2015, Valentine returned to take on a new temporary
assignment as Program Coordinator acting as a liaison between referral partners and clients and coordinating all client appointment scheduling.
Valentine then was named Office Coordinator. She was the first point of contact for callers and clothing donors and oversaw the general office space. Now, as the Volunteer Coordinator, valentine ensures that volunteers are scheduled accordingly. Contact

Alison Zaccone

Alison Zaccone

Communications Director

Alison M. Zaccone is a seasoned Public Relations and Communications Professional with more than 12 years of experience in the field. Before joining Bottomless Closet as Director of Communications in January 2017, Alison spent nearly 10 years at the ASPCA (The American Society for the Prevention of Cruelty to Animals) where she handled public relations and media outreach for many of the ASPCA’s national programs as Director of Media & Communications.

Alison also authors the bargain shopping and fashion blog NYC Recessionista in her spare time, as well as manages the blog’s corresponding social media channels. Her work has been featured on Huffington Post Style, Racked, and more.

Alison is a graduate of Pace University in Pleasantville, N.Y., where she graduated Cum Laude from the Pforzheimer Honors College with a B.A. in English & Communications in 2004. Alison has also worked as an adjunct professor of Public Relations and Event Planning at her alma mater, where she has taught courses in Writing for Public Relations Copy and Event Planning for PR to undergraduate students in the Media & Communication Arts major. A life-long resident of New York, Alison currently lives in Long Island City, Queens. Contact

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